October 1, 2014
Photo courtesy of Ed Lawler
We’re pleased to congratulate Ed Lawler, Distinguished Professor at the Marshall School of Business at the University of Southern California! The Academy of Management recently awarded Dr. Lawler both the Herbert Heneman Jr. Award for Career Achievement for his impact in the field of human resources management and the Research Center Impact Award for his work with the USC Center for Effective Organizations, of which he is the founder and director.
In honor of this award, you can read Dr. Lawler’s article which appeared in Compensation and Benefits Review entitled “What Makes Performance Appraisals Effective?” free for the next two weeks! The article was coauthored with George S. Benson of University of Texas at Arlington and Michael McDermott of McDermott Sitzman & Associates, PC.
Performance appraisals are often criticized and poorly done. However, they are not going away and should not go away. They are needed to effectively manage an organization’s talent. Our research suggests that performance management systems can be effective if they are designed and executed correctly. Performance management systems are effective when they are based on goals that are jointly set and are driven by an organization’s business strategy. The use of competency models that are based on business strategy is strongly associated with organizational effectiveness. When they drive salary increases and bonuses, they are executed better. Often absent but critical to the success of performance management systems is senior management leadership and ownership; much less important is ownership by human resources. Additional keys to effectiveness are training managers to do appraisals, holding them accountable for how well they do appraisals and using measures of how results are achieved.
You can click here to read “What Makes Performance Appraisals Effective?” from Compensation and Benefits Review. Want to know about all the latest research from Compensation and Benefits Review? Click here to sign up for e-alerts!
September 30, 2014
In recent years, interest in coaching has grown significantly and a number of techniques have been explored. But what is “double-loop coaching”? Author Robert Witherspoon delves into this unique approach to coaching in his article, “Double-Loop Coaching for Leadership Development” from the September issue of the Journal of Applied Behavioral Science.
This article explores a distinctive coaching approach designed to help leaders learn about how they think in action, and then apply that learning to improve their performance and leadership. The particular focus of this approach is on the way that leaders think about, or frame key situations—and specifically how this thinking can powerfully shape their acting and results. I call this double-loop coaching (DLC), drawing on the distinction coined by Chris Argyris between single- and double-loop learning. The essence of DLC is the idea that the way leaders act and the results they create begin with the way they think. With actual coaching cases that apply this approach, this article suggests ways leaders can better connect their thinking and their action to increase their chances of success, especially when important matters are at stake among parties with different perspectives.
Click here to read “Double-Loop Coaching for Leadership Development” from the Journal of Applied Behavioral Science! Don’t forget to sign up for e-alerts from the Journal of Applied Behavioral Science and get all the latest news and research sent directly to your inbox!
September 29, 2014
Excise tax on cigarettes can vary greatly from state to state. According to the National Conference of State Legislature, state tax amounts in 2011-2012 ranged from the lowest in Missouri at 17 cents per pack and the highest in New York at $4.35 per pack. How does this affect the means by which smokers purchase cigarettes in high tax states? How much tax revenue is lost when smokers seek out alternative purchasing options? Authors Andrew Nicholson, Tracy M. Turner and Eduardo Alvarado discuss in their article “Cigarette Taxes and Cross-border Revenue Effects: Evidence Using Retail Data” from Public Finance Review.
From the article:
This article adds to a growing literature that documents tax avoidance behavior and the implied state tax revenue leakages arising from differential taxation of cigarettes across US states. The ability of consumers to purchase at a lower-tax price than that in one’s home state, either through border crossing or through Internet purchases, suggests that requiring Internet cigarette purchases to be subject to taxation and creating interstate coordination of excise tax rates could yield significant gains in the form of higher revenues as well as diminish cigarette consumption. Future research might examine the potential for these gains and the extent to which they are positive even for the states with relatively low excise tax rates, as these states’ retailers also face growing competition from tax-free Internet sales.
Click here to read “Cigarette Taxes and Cross-border Revenue Effects: Evidence Using Retail Data” from Public Finance Review. Want to know about all the latest from Public Finance Review? Click here to sign up for e-alerts!
September 24, 2014
We’re pleased to congratulate Achilles Armenakis, winner of the Journal of Applied Behavioral Science‘s Best Reviewer Award for 2013! Dr. Armenakis graciously provided us with some information on his background:
Achilles Armenakis is the James T. Pursell, Sr. Eminent Scholar in Ethics at Auburn University. Achilles joined the Business School faculty in 1973. He has been director of the Auburn Technical Assistance Center for 8 years and associate dean for external affairs for 5 years. Since 2007 he has served as the director of the Auburn University Center for Ethical Organizational Cultures. Additional information can be obtained from: http://harbert.auburn.edu/directory/achilles-armenakis/
In honor of this award, the latest issue of the Journal of Applied Behavioral Science is available to be read for free for the next 30 days! Click here to access the Table of Contents! Want to know about all the latest awards, news and research from the Journal of Applied Behavioral Science? Click here to sign up for e-alerts!
September 23, 2014
The customer may always be right, but research has shown that their memory can sometimes fail them when recollecting service experiences. Fortunately, there may be a solution in the form of “sticktion.” Kathryn A. LaTour and Lewis P. Carbone discuss the use of this technique in their article from the November issue of Cornell Hospitality Quarterly entitled “Sticktion: Assessing Memory for the Customer Experience.” The authors also had a chance to sit down and talk about their findings in the video below:
Click here to read “Sticktion: Assessing Memory for the Customer Experience” from Cornell Hospitality Quarterly! Want to know about all the latest news and research from Cornell Hospitality Quarterly? Click here to sign up for e-alerts!
September 18, 2014
We’re pleased to announce that William L. Gardner of Texas Tech University has been appointed as the new Editor of Group and Organization Management. Joining the new team are Lucy Gilson, University of Connecticut, as Senior Associate Editor; and Associate Editors Jin Nam Choi, Seoul National University; Judith Clair, Boston College; Lisa Finkelstein, Northern Illinois University; Guido Hertel, University of Münster (starts 7/2015); Travis Maynard, Colorado State University; Orlando Richard, University of Texas at Dallas; and Ethlyn Williams, Florida Atlantic University.
The Editorial Team has signed and affirmed to adhere to the Ethical Practices of Journal Editors: Voluntary Code of Conduct (http://editorethics.uncc.edu/) and are committed to the timely processing of all submission.
In honor of the new team, you can read the latest issue of Group and Organization Management for free for 30 days. The issue can be accessed by clicking here.
Want to know about all the latest research and news like this from Group and Organization Management? Click here to sign up for e-alerts!