From the Ordinary to Corruption in Higher Education

[We’re pleased to welcome author Mildred A. Schwartz of the University of Illinois at Chicago. Schwartz recently published an article in the Journal of Management Inquiry entitled “From the Ordinary to Corruption in Higher Education.” From Schwartz:]

When I moved to New Jersey after many years of teaching in Chicago, my interest as a political and organizational sociologist was piqued by theJMI_72ppiRGB_powerpoint.jpg kind of corruption I learned of.  Not fully satisfied with existing theories and explanations, I began thinking of how to approach corruption as a sociological phenomenon.  Then, when I read local press coverage about misconduct at the University of Medicine and Dentistry of New Jersey (UMDNJ), I felt that I had found the ideal case
for exploring how corruption could arise even within such an unexpected setting–a university dedicated to the health care professions.

Of all the findings that came from my research, at least two were surprising.  One was the prevalence of many of the illegal or unethical behaviors found at UMDNJ in other U.S. universities that had medical schools.  The second was the ability of UMDNJ and other universities, despite misconduct, to still fulfill their duties to train health care professionals, advance scientific research, and treat the sick.

I would like to think that my findings will inspire efforts at controlling organizational corruption, particularly as it is manifested in higher education.  At least three guidelines emerged from the larger research, discussed in my book, Trouble in the University:  How the Education of Health Care Professionals became Corrupted (Brill, 2014).  One is the importance of enough transparency to allow organizational participants to understand how decisions are made.  Second is the need for accepted avenues through which to express complaints without fear of reprisal.   Third, and this is especially relevant to state-supported universities although it is not confined to them, is the need for firm boundaries between politics and education.

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How to Shift a Student’s Focus from Grades to Self-Discovery

[We’re pleased to welcome author Matthew Eriksen of Providence College. Eriksen recently published an article in the Journal of Management Education entitled “Shared-Purpose Process Implications and Possibilities for Student Learning, Development, and Self-Transformation,” co-authored by Kevin Cooper. Below, Eriksen outlines the inspiration for this study:]

Over my 20 year teaching career, I continuously have found myself disappointed with my students¹ initial level of commitment to, engagement in and responsibility for their learning and development as they entJME_72ppiRGB_powerpoint.jpger my course.  Just as Lencioni (2002) identifies a lack of commitment as one the five dysfunctions of a team, a low level of student commitment to a course has a significant negative impact on students¹ learning and educational experience, as well as on instructors¹ professional gratification (Jenster & Duncan, 1987). For many, it is as if education has become something that is happening to students rather than something that they actively and intentionally engage in to achieve some purpose beyond getting a good grade and course credit, preferably with a minimal amount of effort.

In our article, Kevin Cooper and I present a response to student disengagement in the form of a shared-purpose process. Although initially conceived to increase students¹ commitment to and engagement in their learning and development, as the shared-purpose process was employed it became apparent that it was also a form of experiential/case-in-point learning (Heifetz, 1994; Heifetz & Linsky,2002) that is relevant to leadership, team and organizational development courses, as establishment of and commitment to a shared purpose and organizing context is important to becoming an effective team or organization.  In addition, once a shared purpose is established and committed to by students and teacher, it can provide a guiding framework through which to facilitate additional partnership and in-class experiential learning opportunities.

In contrast to other student-directed learning methodologies, the shared-purpose process takes into account the social, as well the cognitive, aspects of learning. In addition, it helps students proactively identify and develop strategies to address hindrances to their learning. Over the course of the semester, students¹ self-transformation is facilitated through their weekly engagement in self-reflection (Kolb, 1984; Schön, 1983), self-reflexivity (Cunliffe, 2004; Cunliffe & Easterby-Smith, 2004), peer coaching, and a cogenerative dialogue (Martin, 2006; Stith & Roth, 2006). Cogenerative dialogue allows students to learn from their classmates¹ experiences, as well as their own direct experience.

In addition to being successfully employed in undergraduate and MBA leadership and team courses, this shared purpose process has also be employed in teams and organizations to improve members¹ engagement, commitment and performance, and once the shared purpose has been established, it can be used as a structure to facilitate collaboration and productively work through conflict.

References:

Cunliffe, A.  (2004). “On becoming a critically reflexive practitioner.”Journal of Management Education, 28(4), 407-426.
Cunliffe, A. and Easterby-Smith, M. (2004). “From reflection of practicalreflexivity: Experiential learning as lived experience.” In M. Reynolds and R. Vince (Eds.) Organizing Reflection, Ashgate: Aldershot, 30-46.
Heifetz, R. A. (1994). Leadership without easy answers. Cambridge, Mass:
Belknap Press of Harvard University Press.
Heifetz, R. A., & Linsky, M. (2002). Leadership on the line: staying alive through the dangers of leading. Boston, Mass, Harvard Business School Press.
Jenster, P. V. & Duncan, D. D. (1987).  “Creating a context of commitment:
Course agreements as a foundation.” Journal of Management Education, 11(3): 60-71.
Martin, S.  (2006). “Where practice and theory intersect in the chemistry classroom: using cogenerative dialogue to identify the critical point in science education.” Cultural Studies of Science Education, 1 (4), 693-720.
Kolb, D. A. (1984). Experiential learning. Englewood Cliffs, NJ: Prentice Hall.
Lencioni, P. (2002). The five dysfunctions of a team: A leadership fable, Jossey-Bass: San Francisco.
Schön, D.  (1983). The reflective practitioner.  London: Temple Smith.
Stith,I. & Roth, W-M. (2006). “Who gets to ask the questions: The ethics in/of cogenerative dialogue praxis.” [46 paragraphs]. Forum Qualitative Sozialforschung / Forum:  Qualitative Social Research, 7(2).

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Mobile or Not? Assessing the Instructional Value of Mobile Learning

[We’re pleased to welcome author Catherine Nickerson of Zayed University, UAE.  Nickerson recently published an article in Business and Professional Communication Quarterly entitled “Mobile or Not? Assessing the Instructional Value of Mobile Learning,” co-authored by Chrysi Rapanta and Valerie Priscilla Goby. From Nickerson:]

We became interested in this topic, partly because our university is keen to increase the use of mobile learning across the curriculum, but also because we know that our students – all young Emirati nationals – are very familiar with all forms of new media. We know that in adopting mobile learning 23887038194_2071dd9149_z.jpgin our business communication classes, we are tapping into their already existing skills, and at the same time, we are providing them with additional practice in multi-tasking, and the multi-media, communication skills that they are likely to need once they enter the workforce. However, in addition to the obvious advantages that are associated with student motivation and mobile learning that we established in our previous research, we also wanted to find out if mobile learning would actually help our students to improve their performance.

Our students’ performance on a particular topic improved, when their time in the classroom included mobile learning and also when it didn’t, as long as the teaching that they received was specifically focused. At the same time, the students that received a mobile learning intervention were more likely to perform better than the students in a control group who were not given any specific teaching, than those students who were taught in a traditional way. This meant that in introducing mobile learning, we could expect our students to be more motivated, we could expect them to further develop a set of useful skills, and we could expect them to potentially improve their performance. In the future we aim to incorporate more mobile learning into our business communication classes, while at the same time, continuing to investigate the effect that mobile learning has.

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Classroom photo attributed to Catalyst Open Source (CC).

 

Students as Protégés: Factors That Lead to Success

[We’re pleased to welcome author Stephen Bear of  Fairleigh Dickenson University. Bear recently published an article in the Journal of Management Education entitled “Students as Protégés: Factors That Lead to Success,” co-authored by Gwen Jones. Below, Bear outlines the importance of this study:]

26111521686_8aeaf7a60a_z.jpgWe have established, in our undergraduate curriculum, a practitioner-mentoring program for all business students in our sophomore-level organizational behavior course. The intent of the program is that, early in the students’ business education, they will begin to link and apply the theories of organizational behavior to actual workplace situations through regular interactions with their mentor throughout the semester.  For many students the mentoring program is the highlight of the course, while for others the mentoring program is just another required course assignment.  This range of reactions led us to wonder what factors encourage satisfaction with practitioner-student mentoring relationships?  The level of satisfaction with a mentor is important because dissatisfaction can prompt a protégé to spend less time with a mentor and can reduce the quality of mentoring exchanges and the overall effectiveness of the mentoring relationship (Ortiz-Walters, Eddleston & Simone, 2010).

In our study we examined five independent variables that we believed could affect satisfaction:  networking to find a mentor, trust in the mentor, self-disclosure to the mentor, role modelling by the mentor and mentoring program understanding.  While each variable was positively related to mentoring relationship satisfaction, the most surprising finding of the study was the importance of student networking to find a mentor.  Many students initially have difficulty finding a mentor, and we have debated whether faculty should step in to ensure that each student has a high quality mentor.  Our study showed that when student’s network to find their own mentors this is positively associated with mentoring relationship satisfaction.  Students who found their own mentors were more satisfied with their mentoring relationships than students who relied on the professor to match them with a mentor.  We believe this finding is very relevant to faculty and to staff that establish mentoring programs as it suggests that whenever possible, student protégés not faculty should play the key role in the selection of their mentor.  Finally the relationship between networking and mentoring relationship satisfaction is likely complex and should be explored further in future research. In our study, 77% of students were successful in finding their mentors through networking, and analysis indicated that there were no significant differences in finding a mentor, as based on age, gender, or race/ethnicity. An opportunity for future research is to determine whether socioeconomic class or a student’s first-generation college status would influence the ability to network to find a mentor, as these students might have fewer networking contacts.

Reference
Ortiz-Walters, R., Eddleston, K. A., & Simione, K. (2010). Satisfaction with mentoring

Student photo attributed to the University of the Fraser Valley (CC).

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Do Employers Forgive Applicants’ Bad Spelling in Resumes?

[We’re pleased to welcome authors Christelle Martin-Lacroux of the University of Grenoble and Alain Lacroux of the University of Toulon. They recently published an article in Business and Professional Communication Quarterly entitled “Do Employers Forgive Applicants’ Bad Spelling in Resumes?,”which is currently free to read through BCQ. From Martin-Lacroux and Lacroux:]

It is now well established that students’ spelling deficiencies are increasing and that this has become a growing concern for employers, whcorrecting-1870721_1280.jpgo now consider correct spelling and grammar as one of the most important skills needed by organizations. Despite the significant amount of time spent on writing at work and employers’ growing dissatisfaction with their employees’ spelling skills, little is known about recruiters’ attribution and decision making when they read application forms with spelling errors. Our paper in Business and Professional Communication Quarterly contributes to fill this gap by describing how spelling mistakes in application forms have a detrimental impact on applicants’ chance to be shortlisted. Our findings rely on an experiment on 536 professional recruiters who had to assess application forms varying in their form (presence or absence of spelling errors) and their content (high or low level of professional experience). We found that spelling errors and work experience have a strong impact on recruiters’ shortlisting decisions. All things being equal, the odds of rejecting an application form were 3.65 times higher when the form was error laden, whereas the odds of rejecting an application form were 2.7 times higher when the form indicated a low level of work experience. Not surprisingly, the recruiter’ spelling ability influence their decision to reject or not an application form from the selection process.  For example, the odds of rejecting an error-laden application form when assessed by a recruiter with weak spelling abilities were two times lower than the odds of rejecting this form when evaluated by a recruiter with strong spelling abilities. We made another interesting finding that applicants need to be aware of: the number of spelling errors did not influence the recruiters’ decision. Application forms can be rejected even with very few spelling errors.

In conclusion, applicants do need to be vigilant about the potential negative impression they make on recruiters with a faulty application form: few spelling errors can be as detrimental as a lack of professional experience!

Please find the full abstract to the article below:

Spelling deficiencies are becoming a growing concern among employers, but few studies have quantified this phenomenon and its impact on recruiters’ choice. This article aims to highlight the relative weight of the form (the spelling skills) in application forms, compared with the content (the level of work experience), in recruiters’ judgment during the selection process. The study asked 536 professional recruiters to evaluate different application forms. The results show that the presence of spelling errors has the same detrimental impact on the chances of being shortlisted as a lack of professional experience, and recruiters’ spelling skills also moderate their judgment.

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Photo under (CC) license. 

Learning to Lead: A Comparison of Women’s and General Leadership Development Programs

6109345368_004befc070_z[We’re pleased to welcome Keimei Sugiyama of Case Western Reserve University. Keimei recently published an article in Journal of Management Education with co-authors Kevin V. Cavanagh, Chantal van Esch, Diana Bilimoria, and Cara Brown entitled “Inclusive Leadership Development: Drawing from Pedagogies of Women’s and General Leadership Development Programs.” From Keimei:]

The importance of leadership development training focused on women has been well understood given the challenges of overcoming gender biases, stereotypes and unwritten rules that affect women in their leadership identity transition.  Yet there have also been shifts in how we think about the important qualities of leaders such that general programs include enhancing competence in self-awareness and emotional and social skills, making the work of leadership not just about meeting business demands but also about meeting the interpersonal needs of an increasingly globalized and diverse workforce.  If this is the case, then does there continue to be a need for women-focused programs or has our very understanding of leadership shifted enough to include women?

In this context, we were inspired to compare general and women’s leadership development programs in order to explore the following questions:

  • Are general and women’s leadership development programs becoming more similar or do they remain distinct in assumptions of what “leadership” is?
  • How do these assumptions affect how relating to others is addressed in developing as a leader?
  • How do these assumptions address the leadership identity transition of understanding both self and others to develop leadership capabilities?

What we found was that although General Leadership Development Programs JME(GLDPs) and Women’s Leadership Development Program (WLDPs) shared similar themes of leadership development, there was a stark contrast in what each type of program emphasized.  GLDPs were more likely to reflect assumptions of a leader as an independent self, separate from others, and manifested in more agentic and transactional leadership approaches.  WLDPs were more likely to reflect assumptions of a leader as a relational self, learning through connecting with others, and approaching the transition to leadership as relational and identity-based.  Given these contrasts and the challenges that continue to face women in the transition to leadership, we concluded that WLDPs do continue to offer significant value in supporting the advancement of women in leadership.

What surprised us in this study is that despite acknowledgement of the global context of the increasingly diverse workforce, both types of programs in their descriptions did not directly highlight how leadership involves being inclusive of multiple diverse identities and intersectionality (e.g., being a woman of color). We suggest that highlighting the importance of inclusive leadership that both values uniqueness and creates belonging for diverse multiple identities is important for any leadership development program.

We also developed a model that integrates pedagogies implicit in both types of programs to suggest a framework for inclusive leadership development. We anticipate that this framework will be helpful in better balancing and promoting more inclusive approaches to leadership in both types of programs. We also hope that this model helps to expand the research on inclusive leadership and informs new pathways for leaders to be developed in ways that value and enhance all their meaningful identities.

The abstract for the paper:

Trends in extant literature suggest that more relational and identity-based leadership approaches are necessary for leadership that can harness the benefits of the diverse and globalized workforces of today and the future. In this study, we compared general leadership development programs (GLDPs) and women’s leadership development programs (WLDPs) to understand to what extent program descriptions addressed inclusive leadership—leadership that draws on relational skills to value both the uniqueness and belonging needs of diverse identities to create business effectiveness for the long term. GLDPs predominantly reflected pedagogical assumptions of separate knowing, development of the autonomous self, and masculine leadership approaches of agentic and transactional leadership. In contrast, pedagogical assumptions of connected knowing, development of the relational self, and relational and identity-based leadership approaches were more prevalent in WLDPs. These findings suggest that WLDPs continue to offer significant value to supporting women leaders in their advancement, yet both WLDPs and GLDPs can do more to be inclusive of additional diverse identities to better develop leaders of the future who can lead with inclusive behaviors. We suggest a pedagogical framework for inclusive leadership development that may better balance and promote synergies between achieving business priorities and relating to others and their diverse identities.

You can read “Inclusive Leadership Development: Drawing from Pedagogies of Women’s and General Leadership Development Programs” from Journal of Management Education free for the next two weeks by clicking here. Want to be the first to know about the latest research published by Journal of Management EducationClick here to sign up for e-alerts!

*Image attributed to aiesecgermany (CC)

Laissez-Colbert: Using The Colbert Report to Teach Macroeconomics

512px-rally_to_restore_sanity_andor_fear_-_colbertIt is not often that economics and comedy come together, but for professors looking to infuse their macroeconomics courses with comedic appeal, look no further than The Colbert Report. A recent article from The American Economist from author Gregory M. Randolph entitled “Laissez-Colbert: Teaching Introductory Macroeconomics with The Colbert Report” outlines how the Comedy Central show can be useful tool to engage students and teach lessons about macroeconomic principles, including GDP, supply and demand, and unemployment. The abstract for the paper:

The Colbert Report combines comedic entertainment and current events, two pedagogical sources that have the potential to increase student interest in classes and improve student learning. This article offers suggestions on the use of segments from The Colbert Report to teach introductory macroeconomics. Segments Current Issue Coverare included that relate to comparative advantage, supply and demand, externalities, GDP, unemployment, classical versus Keynesian theory and the Great Depression, fiscal policy and economic stimulus packages, monetary policy and the Federal Reserve, money, taxes, and foreign aid. Guidance is provided regarding the use of the clips in an introductory macroeconomics class.

You can read “Laissez-Colbert: Teaching Introductory Macroeconomics with The Colbert Report” from The American Economist free for the next two weeks by clicking here. Want to stay current on all of the latest research published by The American EconomistClick here to sign up for e-alerts!

*Stephen Colbert image attributed to Cliff (CC)