Read the November 2016 Issue of Journal of Management!

The November 2016 issue of Journal of Management is now available online, and can be accessed for the next 30 days! The November issue covers a variety of topics, including articles on organizational transparency, shared leadership-team performance relations, and the effects of autonomy on team performance. Authors Anthony J. Nyberg, Jenna R. Pieper, and Charlie … Continue reading Read the November 2016 Issue of Journal of Management!

How Do Customers and Companies Benefit from Service Firm Transparency?

[We’re pleased to welcome Andreas B. Eisengerich, who collaborated with Omar Merlo, Seigyoung Auh, and Hae Eun Helen Chun on their paper "Service Firm Performance Transparency: How, When and Why Does It Pay Off?" from the May issue of Journal of Service Research.] Calls for greater business transparency have become louder in recent years and … Continue reading How Do Customers and Companies Benefit from Service Firm Transparency?

Does Privacy Make Us Productive?

Modern-day organizations increasingly are seeking to create an "open" work environment—one that makes workers more observable—theorizing that transparency boosts performance. But a new study in Administrative Science Quarterly (ASQ) finds this trend may be counterproductive. Ethan S. Bernstein of Harvard University published "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control" … Continue reading Does Privacy Make Us Productive?

Is Transparency Always A Good Thing?

In today’s management world, the growing consensus holds that transparency is good for any organization. But a study in the Journal of Sports Economics (JSE) – noting that sports are a “useful setting in which to examine phenomena that are of broader significance”—offers other findings. Eric Zitzewitz, Associate Professor of Economics at Dartmouth College and … Continue reading Is Transparency Always A Good Thing?