The Influence of Textual Cues on First Impressions of an Email Sender

[We’re pleased to welcome authors Shannon L. Marlow of Rice University, Christina N. Lacernza of University of Colorado Boulder, and Chelsea Iwig of the NASA Johnston Space Center. They recently published an article in the Business and Professional Communication Quarterly entitled “The Influence of Textual Cues on First Impressions of an Email Sender," which is currently free … Continue reading The Influence of Textual Cues on First Impressions of an Email Sender