Text Mining in Organizational Research

[We’re pleased to welcome authors Dr. Stefan Mol, Vladimer B. Kobayashi, Hannah A. Berkers, Gabor Kismihok, and Deanne N. Den Hartog of the University of Amsterdam. They recently published an article in Organizational Research Methods entitled “Text Mining in Organizational Research," which is currently free to read for a limited time. Below, Dr. Mol recounts the … Continue reading Text Mining in Organizational Research

Text Classification for Organizational Researchers: A Tutorial

[We’re pleased to welcome author Dr. Stefan Mol of the University of Amsterdam. Dr. Mol recently published an article in Organizational Research Methods entitled “Text Classification for Organizational Researchers: A Tutorial," which is currently free to read for a limited time. Below, Dr. Mol reflects on the inspiration for conducting this research:] What motivated you to … Continue reading Text Classification for Organizational Researchers: A Tutorial

Using Text Mining for Customer Feedback

[We're pleased to welcome Francisco Villarroel Ordenes, who is one of five collaborating authors on the article "Analyzing Customer Experience Feedback Using Text Mining: A Linguistics-Based Approach" from Journal of Service Research.] The Big Data phenomenon is not only about exponential growth of customer data, but about new and challenging data structures such as textual … Continue reading Using Text Mining for Customer Feedback