What Effect Does Status Endowment Have on Customer Loyalty Programs?

[We're pleased to welcome Lena Steinhoff of the University of Paderborn in Germany. Dr. Steinhoff recently collaborated with Andreas Eggert of University of Paderborn and Ina Garnefeld of the University of Wuppertal on their paper from Journal of Service Research entitled "Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs."] When … Continue reading What Effect Does Status Endowment Have on Customer Loyalty Programs?

Marcia Simmering on the Detection of Common Method Variance

[We’re pleased to welcome Marcia Simmering of Louisiana Tech University. Dr. Simmering recently published an article in Organizational Research Methods with Christie M. Fuller, Hettie A. Richardson, Yasemin Ocal, and Guclu M. Atinc entitled "Marker Variable Choice, Reporting, and Interpretation in the Detection of Common Method Variance: A Review and Demonstration."] What inspired you to … Continue reading Marcia Simmering on the Detection of Common Method Variance

The Problem with Surveys in Research

[Editor's Note: We are pleased to welcome Ben Hardy who collaborated with Lucy R. Ford on their article entitled "It's Not Me, It's You: Miscomprehension in Surveys," available now in the OnlineFirst section of Organizational Research Methods.] ‘When I use a word,’ Humpty Dumpty said, in rather a scornful tone, ‘it means just what I … Continue reading The Problem with Surveys in Research

Huddle Up! Team Learning In the Workplace

Humans learn through social interaction. In the workplace, huddles--informal meetings of two or more people gathered to discuss work-related issues--play a critical role in the learning process that contributes to the success of the organization.  Ryan W. Quinn of Brigham Young University and J. Stuart Bunderson of Washington University in St. Louis explored this concept … Continue reading Huddle Up! Team Learning In the Workplace

Control Variables in Management Research

Guclu Atinc, and Marcia J. Simmering, both of Louisiana Tech University, and Mark J. Kroll, University of Texas at Brownsville, collaborated on "Control Variable Use and Reporting in Macro and Micro Management Research," published online first in Organizational Research Methods. Professor Atinc provided some background information on the article. Who is the target audience for this … Continue reading Control Variables in Management Research