Should Restaurants Offer “Early-Bird” or “Night-Owl” Specials?

Diners who avoid the dinner rush at restaurants can't seem to catch a break. In the 90's, Jerry Seinfield made fun of senior citizens who took advantage of early-bird specials while Jack in the Box's current late-night meal promotion, "the munchie box," lampoons college-aged males. But are early-bird and night-owl specials even effective for increasing a … Continue reading Should Restaurants Offer “Early-Bird” or “Night-Owl” Specials?

Casinos Get Strategic: Revenue Management for Table Games

Michael Chen of the Ontario Lottery & Gaming Corporation, Henry Tsai of The Hong Kong Polytechnic University, and Shiang-Lih Chen McCain of Widener University published “A Revenue Management Model for Casino Table Games” on February 28, 2012 in Cornell Hospitality Quarterly. To view other OnlineFirst articles, please click here. Dr. Tsai kindly provided the following … Continue reading Casinos Get Strategic: Revenue Management for Table Games