Dr. Zachary Brewster and Dr. Gerald Roman Nowak III of Wayne State University recently published an article in Cornell Hospitality Quarterly, which is entitled “Racial Prejudices, Racialized Workplaces, and Restaurant Servers’ Hyperbolic Perceptions of Black-White Tipping Differences.” We are pleased to welcome him as a contributor and excited to announce that the findings will be free to access … Continue reading Hyperbolic Perceptions of Black-White Tipping Differences
[We’re pleased to welcome author Mark Johnson of Michigan State University. He recently published an article in Cornell Hospitality Quarterly entitled “An End User Perspective: The Impact of FSMA on Restaurants," which is currently free to read for a limited time. Below, Dr. Johnson talks about the background of this research:] On January 4, 2011, President Obama … Continue reading The Impact of FSMA on Restaurants
Diners who avoid the dinner rush at restaurants can't seem to catch a break. In the 90's, Jerry Seinfield made fun of senior citizens who took advantage of early-bird specials while Jack in the Box's current late-night meal promotion, "the munchie box," lampoons college-aged males. But are early-bird and night-owl specials even effective for increasing a … Continue reading Should Restaurants Offer “Early-Bird” or “Night-Owl” Specials?
When choosing where to open a restaurant, many businessmen may recall the adage "location, location, location." But even a prime location doesn't always protect against restaurant failure. In "Why Restaurants Fail: Part IV: The Relationship Between Restaurant Failures and Demographic Factors" from Cornell Hospitality Quarterly, the authors illustrate how an area's demographic characteristics can affect … Continue reading Does Restaurant Success Depend on More Than Location?