Mindfulness Leads to Positive Outcomes at Work

Mindfulness training can help individuals increase their attention and awareness, but how can this present-centered mindset help in the workplace? The recent article published in Journal of Management entitled, "Contemplating Mindfulness at Work: An Integrative Review" from authors Darren J. Good, Christopher J. Lyddy, Theresa M. Glomb, Joyce E. Bono, Kirk Warren Brown, Michelle K. Duffy, Ruth A. Baer, Judson … Continue reading Mindfulness Leads to Positive Outcomes at Work

Tweet All About It: Using Twitter as an Inexpensive Communication Tool

In recent years, social media has changed the way that companies and customers interact. For many companies, social media platforms like Facebook and Twitter provide new avenues for marketing and customer service interaction at a relatively low-cost. For nonprofits in particular, social media seems to be an effective communication tool to cultivate relationships with stakeholders. In their article, "Twitter as … Continue reading Tweet All About It: Using Twitter as an Inexpensive Communication Tool

How Do Leadership Perceptions Affect Leader-Follower Exchange Quality?

[We're pleased to welcome Patrick T. Coyle, who collaborated with Roseanne Foti on the article "If You’re Not With Me You’re . . . ? Examining Prototypes and Cooperation in Leader–Follower Relationships" from Journal of Leadership and Organizational Studies.] I was inspired to study perceptions of leaders and followers in leader-follower relationships because of a … Continue reading How Do Leadership Perceptions Affect Leader-Follower Exchange Quality?

‘Talking About the Boss’: Gossip and Trust in Organizations

It’s in the news: your coworkers are gossiping about you—but that’s not necessarily a bad thing. Understanding the dynamics of workplace gossip can lead to valuable insights about management and organizations. When is gossip more likely to flow? What makes an employee engage in, or avoid, positive or negative gossip? Lea Ellwardt, Rafael Wittek and … Continue reading ‘Talking About the Boss’: Gossip and Trust in Organizations

Relational Damage and Relationship Repair

Tim Jones, Peter A. Dacin and Shirley F. Taylor published "Relational Damage and Relationship Repair : A New Look at Transgressions in Service Relationships" in the August 2011 issue of Journal of Service Research. Dr. Jones kindly provided the following reflection on the article. Who is the target audience for this article? Service firms that … Continue reading Relational Damage and Relationship Repair