The Differential Effects of Online Peer Review and Expert Review on Service Evaluations

Professor Hean Tat Keh of Monash University and Jin Sun of the University of International Business and Economics, Beijing recently published an article in the Journal of Service Research which is entitled "The Differential Effects of Online Peer Review and Expert Review on Service Evaluations: The Roles of Confidence and Information Convergence." We are pleased to welcome … Continue reading The Differential Effects of Online Peer Review and Expert Review on Service Evaluations

The Role of Cultural Products in Authentic African “Eatertainment”

Muchazondida Mkono, Southern Cross University, published "Using Net-Based Ethnography (Netnography) to Understand the Staging and Marketing of ''Authentic African'' Dining Experiences to Tourists at Victoria Falls" on January 4th, 2012 in the Journal of Hospitality & Tourism Research. To view other OnlineFirst articles, please click here. Ms. Mkono kindly provided the following responses to her article. … Continue reading The Role of Cultural Products in Authentic African “Eatertainment”