How Does Innovation Emerge in a Service Ecosystem?

[We’re pleased to welcome authors Jennifer D. Chandler of California State University, Fullerton, Ilias Danatzis of Freie Universita¨t Berlin, Carolin Wernicke of CRM Solutions GmbH, Melissa Archpru Akaka of the University of Denver, and David Reynolds of the University of Warwick. They recently published an article in Journal of Service Research entitled "How Does Innovation Emerge … Continue reading How Does Innovation Emerge in a Service Ecosystem?