To Agree or Not to Agree, and Its Implications for Public Employee Turnover

[We’re pleased to welcome authors Michael S. Hayes of Rutgers University–Camden and Edmund C. Stazyk of the University at Albany–State University of New York. They recently published an article in the Public Personnel Management entitled “Mission Congruence: To Agree or Not to Agree, and Its Implications for Public Employee Turnover," which is currently free to read … Continue reading To Agree or Not to Agree, and Its Implications for Public Employee Turnover

The Hidden Costs of Downsizing?

Managers who think downsizing will boost profitability need to be aware of its potentially damaging long-term effects, according to a new study in the Journal of Service Research (JSR). Mahesh Subramony of Northern Illinois University and Brooks C. Holtom of Georgetown University, who published "The Long-Term Influence of Service Employee Attrition on Customer Outcomes and Profits" … Continue reading The Hidden Costs of Downsizing?