The Differential Effects of Online Peer Review and Expert Review on Service Evaluations

Professor Hean Tat Keh of Monash University and Jin Sun of the¬†University of International Business and Economics, Beijing recently published an article in the¬†Journal of Service Research which is entitled "The Differential Effects of Online Peer Review and Expert Review on Service Evaluations: The Roles of Confidence and Information Convergence." We are pleased to welcome … Continue reading The Differential Effects of Online Peer Review and Expert Review on Service Evaluations