"Which hotel looks nicer for the better price? Where should we eat? What excursions did the concierge recommend?" These are all questions couples ask each other when planning a vacation, and when plans change during the trip. For some couples, the decision time on where to eat can take longer than others, and the even bigger … Continue reading How Couples Approach Making Travel Decisions
Traveling is generally looked forward to by most, and when planning where to stay, we rely on reviews from past hotel guests. Does the hotel have consistently clean rooms? A lobby bar to meet up with my coworkers? A pool, spa, or gym? Regardless of our questions, they are approached through a mentality of short-term requirements; … Continue reading A Theory of Lodging: Exploring Hotel Guest Behavior
[We are pleased to welcome Mingming Cheng of UTS Business School. Mingming recently published an article in Journal of Hospitality & Tourism Research entitled "A Tri-Method Approach to a Review of Adventure Tourism Literature: Bibliometric Analysis and a Quantitative Systematic Literature Review" with co-authors Deborah Edwards, Simon Darcy, and Kylie Redfern.] What inspired you to … Continue reading A Review of Adventure Tourism Literature
We're pleased to welcome the incoming editor of Journal of Travel Research Geoffrey Crouch of La Trobe University! Dr. Crouch kindly provided us with some information on his background: Geoffrey Crouch is Professor of Tourism Policy & Marketing in the La Trobe Business School, La Trobe University, Melbourne, Australia. He is an elected Fellow in the … Continue reading Introducing Journal of Travel Research’s Incoming Editor!
In an effort to help combat climate change, a number of corporations have turned to using carbon offsets to help rectify any damage done by their business to the environment. Companies such as United Airlines have even begun offering their customers the chance to purchase carbon offsets to counteract their flight. But how likely is … Continue reading Will Airline Customers Buy Carbon Offsets?
[We’re pleased to welcome Mark Johnson of Michigan State University. Dr. Johnson recently collaborated with A. J. Singh of Michigan State University and Qing Ma of Cornell University on their paper "The Impact of Authorization of the Travel Promotion Act on Hotel Firm Stock Returns" from the February issue of Cornell Hospitality Quarterly.] I have … Continue reading Mark S. Johnson on the Travel Promotion Act’s Impact on Hotel Firm Stock Returns
In the latest podcast from Cornell Hospitality Quarterly, Robert E. Pitts discusses his article "The Influence of Message Framing on Hotel Guests’ Linen-Reuse Intentions." The study, conducted with article co-authors Julie E. Blose and Rhonda W. Mack in Charleston, SC, examined participants’ opinion of how they would respond to various message frames. You can click … Continue reading Listen to the Latest Podcast from Cornell Hospitality Quarterly!
AAA estimates that this Thanksgiving there will be 37.29 million Americans traveling fifty miles or more from home. As many Americans fill hotels across the country, there's a good chance they'll find a message in their rooms encouraging them to participate in the hotel's linen reuse program. But how can hotels increase guest participation in … Continue reading How Does Message Framing Influence Hotel Guests’ Participation in Linen Reuse Programs?
Excise tax on cigarettes can vary greatly from state to state. According to the National Conference of State Legislature, state tax amounts in 2011-2012 ranged from the lowest in Missouri at 17 cents per pack and the highest in New York at $4.35 per pack. How does this affect the means by which smokers purchase … Continue reading Do consumers travel across state lines to avoid taxes?
According to Forbes, 72% of people trust online reviews just as much as they would trust the opinion of a friend or family member. Furthermore, 4 out of 5 consumers admitted in a survey that they changed their mind about a purchase after reading online reviews. With statistics like these, it's not surprising that many … Continue reading How Should Businesses Respond to Bad Online Reviews?