John Paul Stephens on Aesthetics in Design Thinking

[We're pleased to welcome John Paul Stephens of Case Western Reserve University. Dr. Stephens recently collaborated with Brodie J. Boland, also of Case Western Reserve University, on their paper entitled "The Aesthetic Knowledge Problem of Problem-Solving With Design Thinking" from Journal of Management Inquiry.] What inspired you to be interested in this topic? In attending … Continue reading John Paul Stephens on Aesthetics in Design Thinking

No texting, plz! :)

It can be discouraging for instructors who, after taking the time to prepare a lesson plan, find their students texting rather than taking notes in class. Educators across all disciplines and state lines are faced with the dilemma of how to respond. Is it a sign of disrespect or simply the burgeoning of a new … Continue reading No texting, plz! đź™‚

Does Organizational Citizenship Behavior Increase Organizational Performance?

If an employee feels disempowered at work, they'll soon find themselves struggling to stay motivated and productive. This disengagement is a lose-lose situation for everyone, causing unhappiness for employees and profit loss for companies. In the 1980's, Edward E. Lawler III presented a possible solution to this problem by initiating a model which increased employee … Continue reading Does Organizational Citizenship Behavior Increase Organizational Performance?

Happy Boxing Day!

Celebrated in the British Commonwealth, Boxing Day - also known as St. Stephen's Day - has become a day of sales and shopping comparable to America's Black Friday in November. But according to TIME Magazine, the origins of Boxing Day remain something of a mystery. Theorists have considered both the older traditions of employers giving their … Continue reading Happy Boxing Day!

Fred Luthans Named One of the 30 Most Influential Industrial and Organizational Psychologists Alive Today

We're excited to congratulate Fred Luthans, a co-editor of Journal of Leadership and Organizational Studies, for recently being named one of the 30 Most Influential Industrial and Organizational Psychologists Alive Today by Human Resources MBA! The study of organizational behavior, now a well-recognized subject in management, stemmed from the work of Dr. Fred Luthans. In … Continue reading Fred Luthans Named One of the 30 Most Influential Industrial and Organizational Psychologists Alive Today

What is the Role of Self-Efficacy in Sales Education?

Did you know that sales is one of the top three careers for business graduates (Cummins, Peltier, Erffmeyer, & Whalen, 2013)? Perhaps you did, but did you also know that sales is among the top five jobs for nonbusiness graduates with majors in areas like agriculture, art, biology, communications, computers, math, education, engineering, humanities, industrial … Continue reading What is the Role of Self-Efficacy in Sales Education?

What is “Double-Loop” Coaching?

In recent years, interest in coaching has grown significantly and a number of techniques have been explored. But what is "double-loop coaching"? Author Robert Witherspoon delves into this unique approach to coaching in his article, "Double-Loop Coaching for Leadership Development" from the September issue of the Journal of Applied Behavioral Science. The abstract: This article explores … Continue reading What is “Double-Loop” Coaching?

Designing Better Customer Service Experiences Using “Sticktion”

The customer may always be right, but research has shown that their memory can sometimes fail them when recollecting service experiences. Fortunately, there may be a solution in the form of "sticktion." Kathryn A. LaTour and Lewis P. Carbone discuss the use of this technique in their article from the November issue of Cornell Hospitality … Continue reading Designing Better Customer Service Experiences Using “Sticktion”

Top Five: Advances in Developing Human Resources

Want to know all about the latest research in human resource development? Take a look at the top five most read articles from Advances in Developing Human Resources! This journal explores problems and solutions in an organizational setting and discusses concepts for the future allowing scholars and practitioners to work more effectively in human resource … Continue reading Top Five: Advances in Developing Human Resources

Using Creativity and Beauty to Find Solutions

The news isn't always uplifting: declining home price growth, sinking big business profits, and rising gas prices can make for an economy that is less than reassuring. How can we even start to fix it? According to Nancy Adler there is hope if we allow our passions to lead us to creative solutions and we … Continue reading Using Creativity and Beauty to Find Solutions