Understanding the Differential Effects of Anxiety and Anger

[We’re pleased to welcome authors, Laurie J. Barclay of Wilfrid Laurier University, and Tina Kiefer of the University of Warwick. They recently published an article in the Journal of Management entitled “In the Aftermath of Unfair Events: Understanding the Differential Effects of Anxiety and Anger," which is currently free to read for a limited time. Below, … Continue reading Understanding the Differential Effects of Anxiety and Anger

Group decision making: Are you the bully?

[We're please to welcome author David Dryden Henningsen of Northern Illinois University. Henningsen recently published an article in the International Journal of Business Communication entitled, "Nuanced Aggression in Group Decision Making" co-authored by Mary Lynn Miller Henningsen, also of Northern Illinois University. The article is currently free to read for a limited time. From D. Henningsen:] … Continue reading Group decision making: Are you the bully?

The Positive Collective: The Impact of Positivity on Team Performance

[We're pleased to welcome Nale Lehmann-Willenbrock. Nale recently published an article in Group & Organization Management entitled "Understanding Positivity Within Dynamic Team Interactions: A Statistical Discourse Analysis" with co-authors Ming Ming Chiu, Zhike Lei, and Simone Kauffeld.] What inspired you to be interested in this topic? Positivity has been studied extensively at the individual level, … Continue reading The Positive Collective: The Impact of Positivity on Team Performance

Book Review: The Paradox of Generosity: Giving We Receive, Grasping We Lose

C. Smith, H. Davidson (2014). The paradox of generosity: Giving we receive, grasping we lose. New York, NY: Oxford University Press. 261 pp., US$ 29.95 (hardcover). Jim Alexander of Indiana University--Purdue University recently took the time to review the book in the December 2015 issue of Nonprofit and Voluntary Sector Quarterly. From the review: Smith … Continue reading Book Review: The Paradox of Generosity: Giving We Receive, Grasping We Lose

John Paul Stephens on Aesthetics in Design Thinking

[We're pleased to welcome John Paul Stephens of Case Western Reserve University. Dr. Stephens recently collaborated with Brodie J. Boland, also of Case Western Reserve University, on their paper entitled "The Aesthetic Knowledge Problem of Problem-Solving With Design Thinking" from Journal of Management Inquiry.] What inspired you to be interested in this topic? In attending … Continue reading John Paul Stephens on Aesthetics in Design Thinking

Should We Focus on Service Quality or Emotions? How to Build Customer-Brand Relationships to Increase Marketing Performance

 [We're pleased to welcome Bettina Nyffenegger of the Institute of Marketing and Management at the University of Bern in Switzerland. Dr. Nyffenegger recently collaborated with Harley Krohmer, Wayne D. Hoyer, and Lucia Malaer on their article "Service Brand Relationship Quality: Hot or Cold?" from Journal of Service Research.] Managers often have to decide whether their … Continue reading Should We Focus on Service Quality or Emotions? How to Build Customer-Brand Relationships to Increase Marketing Performance

The Hidden Costs of Working Sick

Work doesn't stop when we're under the weather. But how does feeling bad affect how we perform our jobs? To address this question, Michael Christian, Noah Eisenkraft, and Chaitali Kapadia of the Kenan-Flager Business School at the University of North Carolina Chapel Hill investigate how somatic complaints such as pain and illness affect how much … Continue reading The Hidden Costs of Working Sick

Using Creativity and Beauty to Find Solutions

The news isn't always uplifting: declining home price growth, sinking big business profits, and rising gas prices can make for an economy that is less than reassuring. How can we even start to fix it? According to Nancy Adler there is hope if we allow our passions to lead us to creative solutions and we … Continue reading Using Creativity and Beauty to Find Solutions

How Should Businesses Respond to Bad Online Reviews?

According to Forbes, 72% of people trust online reviews just as much as they would trust the opinion of a friend or family member. Furthermore, 4 out of 5 consumers admitted in a survey that they changed their mind about a purchase after reading online reviews. With statistics like these, it's not surprising that many … Continue reading How Should Businesses Respond to Bad Online Reviews?

Read the Award-Winning Article from Organization and Environment!

We're excited to announce the winner of the 2014 Best Paper Award from Organization and Environment! Andrew Hoffman of the University of Michigan, Ann Arbor received this prestigious award at this year's Academy of Management 2014 Annual Meeting for his paper "Talking past each other? Cultural framing of skeptical and convinced logics in the climate change … Continue reading Read the Award-Winning Article from Organization and Environment!