[We’re pleased to welcome author Benoit Dostie of HEC Montréal. Benoit recently published an article in the ILR Review entitled The Impact of Training on Innovation. Below, Benoit discusses the inspiration for this research, along with the applied methodology:] The positive impact of firm-sponsored training on workers’ wages and productivity is well documented. At the same … Continue reading The Impact of Training on Innovation
[The following post is re-blogged from SAGE Connection. Please click here to view the original article.] In most companies, performance appraisals (PA) are a common practice used to evaluate overall employee performance while monitoring and fostering the success of both the employee and the company as a whole. This month’s installment of Case in Point, a blog … Continue reading Case in Point: Introducing the Performance Review System to Students
If an employee feels disempowered at work, they'll soon find themselves struggling to stay motivated and productive. This disengagement is a lose-lose situation for everyone, causing unhappiness for employees and profit loss for companies. In the 1980's, Edward E. Lawler III presented a possible solution to this problem by initiating a model which increased employee … Continue reading Does Organizational Citizenship Behavior Increase Organizational Performance?
[We're pleased to welcome Ashly H. Pinnington of the British University in Dubai. Dr. Pinnington and Jörgen Sandberg of UQ Business School at the University of Queensland recently published "Competence Regimes in Professional Service Firm Internationalization and Professional Careers" in Group and Organization Management.] What inspired you to be interested in this topic? I developed … Continue reading Ashly H. Pinnington on Competence Regimes in Professional Organizations
McKinsey Global Institute analyzed 4,200 companies in 2012 and found that by adopting social technologies internally, communication and collaboration could be improved thus increasing the productivity of interaction workers by 20 to 25 percent. As a result, business schools are beginning to offer courses on the use of social media outside of marketing. But how … Continue reading Designing a Course to Teach Social Media Communication
Work doesn't stop when we're under the weather. But how does feeling bad affect how we perform our jobs? To address this question, Michael Christian, Noah Eisenkraft, and Chaitali Kapadia of the Kenan-Flager Business School at the University of North Carolina Chapel Hill investigate how somatic complaints such as pain and illness affect how much … Continue reading The Hidden Costs of Working Sick
[We're pleased to welcome comments from David Coghlan and Paul Coughlan, both of Trinity College Dublin, Ireland. Their paper "Effecting Change and Learning in Networks through Network Action Learning" was recently published in the Journal of Applied Behavioral Science.] Who is the target audience for this article? Our article describes how a network in the transportation … Continue reading Improving Together: Action Learning in a Network
The United States Bureau of Labor Statistics lists the median annual wage of waiters and waitresses to be $18,590. With this in mind, one would assume that servers would welcome any opportunity to upsell their customers in order to raise income. But a new study recently published by Cornell Hospitality Quarterly found that restaurant employees … Continue reading Check Please! Servers’ Choice of Speediness vs Sales and the Significance for Staffing
In 2006, Fred Luthans coauthored the book Psychological Capital, in which he detailed how boosting positivity in work environments ultimately advanced worker's productivity. Organizations have been encouraged to provide more psychological resources in order to increase employee moral and, ultimately, their efficiency. Luthans's colleague and fellow writer of Psychological Capital, Carolyn M. Youssef-Morgan expands on … Continue reading What’s in the Future for Psychological Capital?
In the mid 1990's, MIT sponsored a study of its employees to find out how to improve their managerial performance and discovered that coaching was a successful mechanism for building a sense of society between workers and managers. Today, according to the 2013 Executive Coaching Survey, while most CEO's would like to receive outside leadership … Continue reading Special Issue on Coaching and HRD from Advances in Developing Human Resources