Utilizing Task Analysis to Identify Coordination Requirements in Three different Clinical Settings

[We’re pleased to welcome authors Dr. Sarah Henrickson Parker of Virginia Tech, Dr. Jan B. Schmutz of ETH Zürich, and Dr. Tanja Manser of the University of Applied Sciences and Arts Northwestern Switzerland. They recently published an article in Group and Organization Management entitled “Training Needs for Adaptive Coordination: Utilizing Task Analysis to Identify Coordination Requirements in Three Different Clinical Settings” which is currently free to read for a limited time. Below, Dr. Manser speaks about the motivation and challenges of this research:]

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What motivated you to pursue this research?

We were interested in understanding general principles of coordination in healthcare teams across different healthcare settings. All of the authors have conducted research in this area for quite some time but usually one study only allows us to study teams in a specific clinical setting. We were interested in seeing if there were any general principles that applied across clinical settings. If so, these could have a much larger impact on the training of healthcare professionals.

What has been the most challenging aspect of conducting your research? Were there any surprising findings?

As this was a secondary analysis of existing data, we each had our own challenges with the initial data collection. It is always fun, exciting and challenging to work with healthcare providers in both real and simulated settings. One exciting finding of the current study is the overlap in coordination requirements across clinical settings and tasks. Triggers for re-coordination, anchoring points for coordination, and a deliberate transition from implicit to explicit coordination during unexpected clinical situations were all consistently noted as exemplars of excellent team coordination.

What advice would you give to new scholars and incoming researchers in this particular field of study?

It is important to immerse yourself in the work context you are studying and to continue to build relationships with those that are doing the work. We believe that the interactions with healthcare providers allow us, as psychologists, to make sure our work is interpreted correctly from a scientific point of view but also relevant and used as intended from an applied point of view. Our experience this requires researchers to be able to speak the language of both clinical care and work psychology.

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