Introducing the New Incoming Editor for the Journal of Service Research

We are excited to announce the new incoming editor for the Journal of Service Research, Dr. Michael Brady. Dr. Brady graciously provided some information regarding his education, career, and experience in the management field:

Mike_BradyDr. Michael (“Mike”) Brady is the Carl DeSantis Professor and chair, Department of Marketing, at Florida State University. Mike’s primary research interest lies at the intersection of customers and employees in frontline service transactions.  He has published articles in many top scholarly journals, including Journal of Service Research, Journal of Marketing, Journal of Consumer Research, Journal of the Academy of Marketing Science, and many other outlets.  His research articles have been cited over 15,000 times to date, his 2000 article in the Journal of Retailing is one of the most downloaded articles of all time in Science Direct, and his 2001 article in the Journal of Marketing was ranked the fifth most influential article for future research in services marketing.

Mike’s work has also been covered in the popular press, such as MSNBC, U.S. News, the Chicago Tribune, and Tampa Bay Times.  He has won numerous awards, including the Christopher Lovelock Career Contributions to the Service Discipline Award, the SERVSIG best article award, the Academy of Marketing Science and University outstanding teacher awards, the inaugural College of Business Distinguished Teacher award,  the University graduate studentJSR_16.2_72ppiRGB_powerpoint.jpg mentoring award, and the William R. Jones award for mentoring minority doctoral students.  Mike is a past president of the American Marketing Association’s Academic Council and an Associate Editor for the Journal of Service Research and Journal of the Academy of Marketing Science.  He is currently co-editing a special issue of Journal of the Academy of Marketing Science and he just finished co-editing a special issue of Journal of Service Research.

Mike currently lives with his wife of twenty
years and two children in Florida. Before earning his PhD, Mike played baseball at Florida State and was then drafted by the Los Angeles Dodgers, playing professionally for four years. Baseball runs in the Brady family, as Mike’s father also played professionally for the Detroit Tigers before assuming the university provost and president roles at Jacksonville University. Mike’s academic year consists of teaching large online sections of principles of marketing and will take on the role of Editor-in-Chief of the Journal of Service Research later this year.

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This entry was posted in Marketing, Service by Cynthia Nalevanko, Editor, SAGE Publishing. Bookmark the permalink.

About Cynthia Nalevanko, Editor, SAGE Publishing

Founded in 1965, SAGE is the world’s leading independent academic and professional publisher. Known for our commitment to quality and innovation, SAGE has helped inform and educate a global community of scholars, practitioners, researchers, and students across a broad range of subject areas. With over 1500 employees globally from principal offices in Los Angeles, London, New Delhi, Singapore, Washington DC, and Melburne, our publishing program includes more than 1000 journals and over 900 books, reference works and databases a year in business, humanities, social sciences, science, technology and medicine. Believing passionately that engaged scholarship lies at the heart of any healthy society and that education is intrinsically valuable, SAGE aims to be the world’s leading independent academic and professional publisher. This means playing a creative role in society by disseminating teaching and research on a global scale, the cornerstones of which are good, long-term relationships, a focus on our markets, and an ability to combine quality and innovation. Leading authors, editors and societies should feel that SAGE is their natural home: we believe in meeting the range of their needs, and in publishing the best of their work. We are a growing company, and our financial success comes from thinking creatively about our markets and actively responding to the needs of our customers.

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