Book Review: Organizational Resilience: How Learning Sustains Organizations in Crisis, Disaster, and Breakdowns

Organizational Resilience Cover

D. Christopher Kayes: Organizational Resilience: How Learning Sustains Organizations in Crisis, Disaster, and Breakdowns. New York: Oxford University Press, 2015. 171 pp. $59.95, hardcover.

Karl E. Weick of Ross School of Business recently reviewed the book in Administrative Science Quarterly. From the review:

Kayes has been a long-time, articulate student of experiential learning (e.g., 2002) and of dramatic instances when such learning falls short (e.g., 2004). Those strengths are evident again in this volume. The argument is developed along two dimensions: the environment is either routine or novel, and the operational orientation is either performance or learning. Of special interest are those situations in which a performance orientation in a routine environment shifts abruptly or gradually toward a requirement for ASQ_v60n4_Dec2015_cover.indda learning orientation in a novel environment. These shifts are often incomplete because factors such as preoccupation with goals, unwarranted optimism, and rational decision making make experiential learning more difficult and reinforce a performance orientation.

The author argues that many models of organizational failure (e.g., Janis, 1972; Reason, 1990; Perrow, 1999) are inadequate because they ignore how failing masks breakdowns and recoveries of learning. Because learning is a ‘‘naturally occurring process,’’ disruptions of that ongoing process contribute to disasters and make them worse.

You can read the full review from Administrative Science Quarterly by clicking here. Like what you read? Click here to sign up for e-alerts and have all the research and reviews like this sent directly to your inbox!

This entry was posted in Book Review, Change, Organizational Behavior, Organizational Research, Organizational Studies, Work environment and tagged , , , , , , , by Cynthia Nalevanko, Editor, Management INK. Bookmark the permalink.

About Cynthia Nalevanko, Editor, Management INK

Founded in 1965, SAGE is the world’s leading independent academic and professional publisher. Known for our commitment to quality and innovation, SAGE has helped inform and educate a global community of scholars, practitioners, researchers, and students across a broad range of subject areas. With over 900 employees globally from principal offices in Los Angeles, London, New Delhi, Singapore, and Washington DC, our publishing programme includes more than 560 journals and over 800 books, reference works and databases a year in business, humanities, social sciences, science, technology and medicine. Believing passionately that engaged scholarship lies at the heart of any healthy society and that education is intrinsically valuable, SAGE aims to be the world’s leading independent academic and professional publisher. This means playing a creative role in society by disseminating teaching and research on a global scale, the cornerstones of which are good, long-term relationships, a focus on our markets, and an ability to combine quality and innovation. Leading authors, editors and societies should feel that SAGE is their natural home: we believe in meeting the range of their needs, and in publishing the best of their work. We are a growing company, and our financial success comes from thinking creatively about our markets and actively responding to the needs of our customers.

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