How Knowledge Sharing Improves Advising Services

Family business advisors contend with complicated and multidimensional issues facing their clients. It makes sense, then, that these advisors benefit from the variety of perspectives gained through knowledge sharing. But how exactly does this process result in better service to the client?

To answer this largely unexplored question, Emma Su of the University of British Columbia identified four key mechanisms in her article, “How Does Knowledge Sharing Among Advisors From Different Disciplines Affect the Quality of the Services Provided to the Family Business Client? An Investigation From the Family Business Advisor’s Perspective.”FBR_72ppiRGB_150pixW She joined Assistant Editor Karen Vinton on the Family Business Review podcast to discuss the paper, co-authored by Junsheng Dou of Zhejiang University in China and published in the FBR September 2013 issue. Click here to download the podcast interview, or subscribe on iTunes by following this link.

EmmaEmma Su is currently with Business Families Centre, Sauder School of Business, University of British Columbia, Canada. Her research focuses on innovation, entrepreneurship, knowledge management, and family businesses. Her research has been published in Asia Pacific Journal of Management and Handbook of Research on Family Business (2nd ed.).

karen_vinton1Karen L. Vinton, Ph.D., is assistant editor of FBR and a 1999 Barbara Hollander Award winner and Professor Emeritus of Business at the College of Business at Montana State University, where she founded the University’s Family Business Program. An FFI Fellow, she has served on its Board of Directors and chaired the Body of Knowledge committee.

This entry was posted in Family Business, Podcast and tagged , , , by Cynthia Nalevanko, Senior Editor, SAGE Publishing. Bookmark the permalink.

About Cynthia Nalevanko, Senior Editor, SAGE Publishing

Founded in 1965, SAGE is the world’s leading independent academic and professional publisher. Known for our commitment to quality and innovation, SAGE has helped inform and educate a global community of scholars, practitioners, researchers, and students across a broad range of subject areas. With over 1500 employees globally from principal offices in Los Angeles, London, New Delhi, Singapore, Washington DC, and Melburne, our publishing program includes more than 1000 journals and over 900 books, reference works and databases a year in business, humanities, social sciences, science, technology and medicine. Believing passionately that engaged scholarship lies at the heart of any healthy society and that education is intrinsically valuable, SAGE aims to be the world’s leading independent academic and professional publisher. This means playing a creative role in society by disseminating teaching and research on a global scale, the cornerstones of which are good, long-term relationships, a focus on our markets, and an ability to combine quality and innovation. Leading authors, editors and societies should feel that SAGE is their natural home: we believe in meeting the range of their needs, and in publishing the best of their work. We are a growing company, and our financial success comes from thinking creatively about our markets and actively responding to the needs of our customers.

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